Privacy Policy

Last Updated: September 8, 2026

Lafayette Concrete & Remodel (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you interact with our website, request an estimate, enter into a construction agreement, communicate with us, receive services, or interact with our advertising and follow-up communications.

Information We Collect

Depending on how you interact with Lafayette Concrete & Remodel, we may collect information such as:

First and last name
Phone number
Email address
Property address
Billing or mailing address
Type of service requested
Project details and Scope of Work
Estimate and scheduling information
Contract and Change Order information
Payment and invoice records
Communication history
Information about property conditions that may affect the project
Photos or videos of the project site
Any other information you voluntarily provide to us

We may also collect certain website information automatically through cookies, analytics tools, advertising pixels, and similar technologies.

This may include:

IP address
Browser type
Device information
Pages visited
Referring website
Time spent on our website
Advertising interactions
General website activity

Project and Property Information

When you request an estimate or hire Lafayette Concrete & Remodel, we may collect information about your property and proposed project.

This may include information relating to:

Concrete work
Framing
Remodeling
Outdoor living projects
Construction services
Existing property conditions
Underground utilities or private lines
Drainage conditions
Landscaping
Irrigation systems
Site access
HOA requirements
Permits or inspections
Other conditions relevant to completing the work

We use this information to prepare estimates, plan the work, communicate project requirements, document site conditions, complete services, and maintain appropriate project records.

Photographs and Videos

Lafayette Concrete & Remodel may photograph or record a project site before, during, and after construction.

Photos and videos may be used for purposes including:

Documenting pre-existing property conditions
Project planning
Quality control
Construction progress documentation
Insurance or dispute documentation
Internal recordkeeping
Portfolio examples
Website content
Social media
Advertising and marketing

If you have concerns about the use of project photographs for marketing purposes, please notify us in writing before work begins.

How We Use Your Information

We may use your information to:

Respond to questions or estimate requests
Contact you regarding your project
Schedule consultations, inspections, estimates, or construction work
Prepare estimates and proposals
Create contracts and Scope of Work documents
Process Change Orders
Provide concrete, remodeling, framing, outdoor living, and construction services
Send invoices and maintain payment records
Coordinate project scheduling
Communicate project delays or changes
Handle warranty requests
Maintain project and customer records
Send customer service communications
Request feedback or reviews following completed work
Improve our website and services
Analyze advertising and marketing performance
Protect our legal and contractual rights
Comply with applicable laws and legal obligations

Phone, Email, and Text Message Communications

If you provide your contact information to Lafayette Concrete & Remodel, we may contact you regarding your inquiry, estimate, project, appointment, contract, warranty request, or other service-related matters.

Communications may include:

Phone calls
Email
Text messages

If you have provided consent to receive text messages, we may send messages related to:

Estimate requests
Appointment reminders
Project scheduling
Service updates
Customer support
Project completion
Review or feedback requests

Message frequency may vary. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us directly.

Consent to receive text messages is not a condition of purchasing services.

We do not sell or share your mobile phone number or SMS consent information with third parties for their own marketing purposes.

How We Share Your Information

We do not sell, rent, or trade your personal information.

We may share information when reasonably necessary to operate our business or complete your project.

Service Providers

We may share information with trusted third-party providers that assist us with:

Website hosting
Customer relationship management systems
Phone and text communications
Email communications
Accounting or invoicing
Scheduling
Analytics
Advertising
Data storage
Business administration

These providers receive only the information reasonably necessary to perform their services.

Subcontractors

Lafayette Concrete & Remodel may use qualified subcontractors to complete portions of certain projects.

Where reasonably necessary, project information may be shared with subcontractors so they can perform work related to your project.

Suppliers and Project Partners

We may share limited project information with suppliers, material providers, engineers, inspectors, or other parties involved in completing or supporting a project when reasonably necessary.

Advertising and Analytics Platforms

We may use platforms such as Google, Meta, and other advertising or analytics providers to understand website activity, measure advertising performance, and improve our marketing.

Legal and Contractual Requirements

We may disclose information when reasonably necessary to:

Comply with applicable law
Respond to legal process
Enforce a construction agreement
Collect unpaid amounts
Protect mechanic’s lien rights
Resolve disputes
Respond to insurance matters
Protect our rights, property, employees, customers, or safety

Contracts and Business Records

If you hire Lafayette Concrete & Remodel, we may retain documents related to your project, including:

Estimates
Proposals
Construction agreements
Scope of Work documents
Change Orders
Invoices
Payment records
Project correspondence
Warranty requests
Photographs
Videos
Site-condition documentation
Inspection or permit-related information where applicable

These records may be retained for legitimate business, accounting, warranty, insurance, contractual, or legal purposes.

Cookies and Tracking Technologies

Our website may use cookies, analytics tools, pixels, and similar technologies.

These technologies help us:

Understand website traffic
Determine how visitors use our website
Measure advertising performance
Identify which marketing campaigns generate inquiries
Improve our website
Improve our advertising
Provide a better user experience

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Data Retention

We retain personal information for as long as reasonably necessary to:

Respond to inquiries
Provide requested services
Complete construction projects
Maintain contracts and project records
Process warranty claims
Maintain accounting and payment records
Resolve disputes
Protect legal rights
Comply with applicable legal obligations

The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

If you request deletion of your information, we will take reasonable steps to remove information that is no longer required, subject to applicable legal, contractual, accounting, warranty, insurance, or legitimate business retention requirements.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against:

Unauthorized access
Misuse
Loss
Alteration
Disclosure

However, no website, electronic communication, or data storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on applicable law, you may have the right to:

Request access to personal information we maintain about you
Request correction of inaccurate or incomplete information
Request deletion of certain personal information
Opt out of marketing communications
Withdraw consent where processing is based on consent

Certain information may need to be retained even after a deletion request when required for legitimate business, contractual, warranty, accounting, insurance, or legal purposes.

To make a privacy request, contact us using the information below.

Marketing Communications

Where permitted, we may occasionally contact customers or prospective customers regarding our services, promotions, or related information.

You may opt out of marketing emails by using the unsubscribe option provided in the communication.

You may opt out of text messages by replying STOP.

Opting out of marketing communications does not prevent us from sending necessary service-related communications regarding an active estimate, project, contract, payment, warranty claim, or other existing business relationship.

Third-Party Links

Our website may contain links to third-party websites or services.

Lafayette Concrete & Remodel is not responsible for the:

Privacy practices
Security
Content
Availability

of third-party websites or platforms.

We encourage you to review the privacy policies of third-party services before providing personal information.

Children’s Privacy

Our services are intended for property owners, businesses, and adults seeking construction services.

We do not knowingly collect personal information from individuals under the age of 18.

If you believe a child has provided personal information to us, please contact us so we can take reasonable steps to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to:

Our services
Business practices
Technology
Marketing practices
Legal or regulatory requirements

Any updates will be posted on this page with a revised Last Updated date.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, would like to exercise a privacy right, or have questions regarding how Lafayette Concrete & Remodel handles your information, please contact us:

Lafayette Concrete & Remodel

Email: lafayettesconcrete@gmail.com
Phone: +1 765-840-2554
Address: Kossuth St, Lafayette, IN 47904, United States
Website: https://lafayetteconcreteandremodel.com/